Privacy Policy

Privacy Policy

Last Updated: July 21, 2026

At ADecorative, we respect your privacy and are committed to protecting the personal information you provide when using our website.

This Privacy Policy explains how ADecorative collects, uses, stores, and protects information when you visit our website, browse our products, place an order, contact us, or otherwise interact with our services.

By using the ADecorative website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect certain personal information when you visit or use our website.

The information we collect may include:

Information You Provide Directly

When you place an order, create an account, contact us, or interact with our website, you may provide information such as:

• Full name.

• Email address.

• Shipping address.

• Billing address.

• Phone number.

• Order details.

• Product information.

• Payment-related information.

• Information you provide when contacting customer support.

• Other information you voluntarily provide to us.

We only request information that is reasonably necessary to provide our services, process your orders, communicate with you, and provide customer support.

Payment Information

When you make a purchase, payment information is processed through the payment provider or payment service selected during checkout.

ADecorative does not generally store complete payment card numbers or security codes on our own systems.

Payment information may be collected and processed directly by third-party payment providers in accordance with their own privacy policies and security practices.

We may receive limited payment-related information, such as payment status, transaction confirmation, or the last four digits of a payment card where applicable, for purposes including order processing, payment verification, fraud prevention, and customer support.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through your browser, device, or standard website technologies.

This information may include:

• IP address.

• Browser type.

• Device type.

• Operating system.

• General geographic information.

• Referring website.

• Pages visited.

• Time spent on pages.

• Website interactions.

• Date and time of visits.

• Other technical or usage information.

This information may be used to help us understand how visitors use our website, improve website performance, maintain website security, and enhance the overall shopping experience.

3. How We Use Your Information

We may use the information we collect for the following purposes:

Processing and Fulfilling Orders

We use your information to:

• Process and confirm orders.

• Process payments through our payment providers.

• Arrange shipping and delivery.

• Send order confirmations.

• Send shipping notifications.

• Provide tracking information where available.

• Process returns, exchanges, and refunds.

Customer Support

We may use your information to respond to questions, requests, complaints, and other customer service inquiries.

Communication

We may use your contact information to communicate with you about:

• Your orders.

• Payments.

• Shipping and delivery.

• Returns and refunds.

• Account-related matters.

• Customer support requests.

• Important service or policy updates.

Website Improvement

We may use information about website usage to:

• Improve website functionality.

• Understand customer preferences.

• Improve product selection.

• Analyze website performance.

• Improve the shopping experience.

Security and Fraud Prevention

We may use information to help detect, prevent, and investigate:

• Fraudulent transactions.

• Unauthorized activity.

• Security threats.

• Abuse of our website.

• Other potentially harmful or unlawful activities.

Legal and Compliance Purposes

We may use or disclose information when reasonably necessary to:

• Comply with applicable laws and regulations.

• Respond to lawful requests from authorities.

• Protect our rights and property.

• Enforce our terms and policies.

• Investigate suspected fraud or misuse.

4. Cookies and Similar Technologies

ADecorative may use cookies and similar technologies to improve website functionality and understand how visitors interact with our website.

Cookies are small data files stored on your device when you visit certain websites.

We may use cookies for purposes such as:

• Remembering items added to your shopping cart.

• Maintaining shopping and checkout functionality.

• Remembering certain preferences.

• Understanding website traffic and usage.

• Improving website performance.

• Supporting security and fraud prevention.

• Providing relevant website features.

Some cookies may be placed by third-party service providers that help us operate, analyze, or improve our website.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the website, including shopping cart or checkout features.

5. Third-Party Services

We may work with third-party service providers to help operate our website and provide services to our customers.

These providers may include services related to:

• Payment processing.

• Order fulfillment.

• Shipping and delivery.

• Website hosting.

• Website analytics.

• Fraud prevention.

• Customer support.

• Email communication.

• Website security.

These third parties may have access to personal information only to the extent reasonably necessary to perform services on our behalf or as otherwise permitted by applicable law.

Third-party service providers may have their own privacy policies governing how they process information.

We encourage you to review the privacy policies of third-party services you use or interact with.

6. Payment Providers

Payments made through our website may be processed by third-party payment providers.

Depending on the payment methods available at checkout, these providers may include services such as PayPal or other supported payment processors.

When you choose a third-party payment method, your payment information may be processed directly by that provider.

The processing of payment information is subject to the privacy policy and terms of the applicable payment provider.

ADecorative does not control the privacy practices of independent third-party payment providers.

7. Order and Shipping Information

When you place an order, we may share necessary information with relevant service providers to fulfill your purchase.

This information may include:

• Your name.

• Shipping address.

• Contact information.

• Order details.

This information may be shared with shipping carriers, delivery services, fulfillment providers, or other service providers as necessary to process and deliver your order.

We do not share more information than is reasonably necessary for these purposes.

8. Email Communications

If you provide your email address when placing an order or contacting us, we may use it to communicate with you about your purchase or request.

Transactional emails may include:

• Order confirmation.

• Payment confirmation.

• Shipping confirmation.

• Tracking information.

• Delivery updates.

• Return or refund information.

• Customer support responses.

If you choose to subscribe to marketing communications, we may also send promotional emails about products, collections, or other updates.

You can unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the relevant email.

Please note that you may still receive essential transactional or service-related communications when necessary to complete or manage your order.

9. Data Sharing

We do not sell your personal information for monetary consideration.

We may share personal information with trusted service providers when reasonably necessary to provide our services, including payment processing, shipping, website operation, analytics, security, and customer support.

We may also disclose information when required by law or when reasonably necessary to:

• Comply with legal obligations.

• Respond to lawful requests.

• Protect our rights or property.

• Prevent fraud or abuse.

• Protect the safety of our customers or others.

10. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of electronic transmission or storage is completely secure.

While we work to protect your information, we cannot guarantee absolute security of information transmitted over the internet.

You are responsible for taking reasonable precautions when using the internet and protecting your own account or device information.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The length of time information is retained may depend on factors including:

• The purpose for which the information was collected.

• The nature of the information.

• Whether you have an ongoing relationship with us.

• Legal, accounting, tax, or regulatory requirements.

• The need to resolve disputes or enforce agreements.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it where appropriate.

12. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include, where applicable:

• Requesting access to personal information we hold about you.

• Requesting correction of inaccurate information.

• Requesting deletion of certain personal information.

• Requesting information about how your data is used.

• Objecting to certain processing activities.

• Requesting restrictions on certain processing activities.

• Requesting a copy of certain information.

To make a privacy-related request, please contact us at:

[email protected]

We may need to verify your identity before processing certain requests.

Your rights may be subject to limitations or exceptions under applicable law.

13. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information directly from children under 13.

If you believe that a child has provided personal information to us, please contact us at:

[email protected]

If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete the information.

14. Do Not Track Signals

Some web browsers may offer a "Do Not Track" feature.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to such signals in all circumstances.

15. External Links

Our website may contain links to third-party websites or services.

These websites are not operated or controlled by ADecorative.

If you choose to visit a third-party website, we recommend reviewing its privacy policy and terms of use.

ADecorative is not responsible for the privacy practices, content, or security of third-party websites.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website practices, legal requirements, or other operational considerations.

When we make changes, we will update the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

Your continued use of our website after changes to this Privacy Policy are posted may indicate your acknowledgment of the updated policy, to the extent permitted by applicable law.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us.

ADecorative

Email: [email protected]

We will review and respond to privacy-related inquiries in accordance with applicable laws and regulations.

Thank you for trusting ADecorative with your information.